Cluster Manager Role – Efficiency Expert

2 days ago

Nashik, Maharashtra, India beBeeOperational Full time ₹ 80,00,000 - ₹ 1,00,00,000
Regional Operations Director

Job Summary:

This position oversees a defined cluster, focusing on operational efficiency and service delivery excellence.

Key Responsibilities:

  • Optimize routing and task allocation to achieve consistent 10-minute service delivery.
  • Manage team leads to ensure smooth daily operations across the cluster.
  • Monitor performance of service partners and implement corrective actions where necessary.
  • Resolve customer issues efficiently by managing on-ground escalations.
  • Drive operational efficiency through process improvements, cost control, and workforce planning.
  • Continuously evaluate existing processes for inefficiencies or areas of improvement.
  • Take initiative to enhance service quality.

Requirements:

  • A minimum of one year of experience is required in a similar role.

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