Men's Fashion Retail Manager

2 weeks ago


Mumbai, Maharashtra, India Bombay Shirt Company Full time

About the Role

The Bombay Shirt Company is seeking a skilled Men's Fashion Retail Manager to oversee our stores in Bangalore, Mumbai, Lucknow & Chennai. As a key member of our team, you will be responsible for managing all aspects of store operations, including engagement with production teams, logistics partners, and training teams.

  • Develop and implement strategies to deliver an exceptional customer experience, ensuring high sales targets and positive social media feedback.
  • Liaise with in-store master tailors to take measurements and resolve individual customer issues, providing excellent customer care through email and phone communication.
  • Manage daily cash and bank transactions, ensuring accuracy and maintaining petty cash records.
  • Contribute to visual merchandising and store display, ensuring a visually appealing shopping environment.
  • Daily briefings and weekly reports will help review sales figures and take proactive measures to meet store targets.

About You

  • A minimum of 5-8 years of experience in customer service, preferably in the hospitality sector, with retail experience being a plus.
  • Possess a Bachelor's degree and excel in both written and verbal communication skills.
  • Proficiency in MS Office, particularly Excel, Word, and email.
  • Display strong customer service orientation, a natural desire to care for others, and a deep passion for men's fashion and style trends.


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