
Dynamic Reservations Professional
3 days ago
Job Opportunity: Reservations Specialist
We are seeking a highly motivated individual to join our team as a reservations specialist. The successful candidate will be responsible for handling inbound and outbound client calls, converting inquiries into bookings, and meeting revenue targets.
- Main Responsibilities:
- Handle Inbound/Outbound Client Calls: Respond to client inquiries, resolve issues, and convert inquiries into bookings.
- Manage Central Reservation System: Create reservations, maintain customer records, and update advance payments/receivable.
- Marketing and Promotion: Assist in OTA marketing/promotion plans, identify new revenue generation opportunities, and participate in social media travel-related groups.
- Sales and Customer Service: Maintain sales records, prepare daily check-in/check-out schedules, and collect customer information.
Requirements and Qualifications
- Candidates with Experience: A minimum of 2-3 years of experience in front office/reservations departments (hotels).
- Communication Skills: Excellent communication skills, with proficiency in English (written and spoken).
- Technical Skills: Good knowledge of Microsoft Office/Excel.
About the Role
This is an excellent opportunity for individuals who are passionate about hospitality and want to grow their careers. We offer a dynamic work environment, opportunities for growth and development, and a chance to work with a talented team.
Contact Information
Interested applicants may reach out for more information about the role and company culture.
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