Global Trade Operations Manager

6 days ago

Jodhpur, Rajasthan, India beBeeOperations Full time ₹ 1,50,00,000 - ₹ 2,50,00,000
Job Title: OpenLink Endur Findur Operations Lead

    About Us

We are a global consulting firm delivering expert services across the trade lifecycle. We are expanding our India operations and seeking someone to lead our support and DevOps functions.

Key Responsibilities:

  • Manage and oversee the India-based operations team responsible for day-to-day Support, DevOps, and System Monitoring for Openlink Endur/Findur implementations.
  • Lead incident management, system health checks, and performance tuning to ensure uninterrupted client operations.
  • Collaborate with global teams and clients to align operational strategies with business goals and SLAs.
  • Drive continuous improvement initiatives by analyzing recurring issues, optimizing workflows, and implementing automation where feasible.
  • Ensure robust documentation practices, including SOPs, runbooks, and knowledge base articles.

Requirements:

  • Minimum 15 years of experience in IT consulting, support, or operations roles, with at least 3 years in a leadership or Lead Operations capacity.
  • Minimum 5 years of hands-on experience with Openlink Endur/Findur (v14 or higher preferred)
  • Strong understanding of the energy and commodity trading domain, with exposure to at least one of the following: Oil, Gas, Power, Emissions, or Coal.
  • Proven experience in leading Support or DevOps teams, preferably in a client-facing consulting environment.

    Benefits of Working with Us

Our company is a leader in the industry, offering competitive salaries, opportunities for career advancement, and a collaborative work environment.

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