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Senior Data Operations Manager

1 month ago


Kerala, India Art Technology and Software India Pvt Ltd Full time

About the Role

We are seeking a highly experienced Operations Director to lead our Data Solutions team. As a key member of our organization, you will be responsible for managing a team of professionals focused on research, data management, and campaign execution.

Main Responsibilities

  1. Lead and manage a team to ensure high performance, set clear priorities, and provide regular feedback.
  2. Conduct thorough quality checks on data processed by the team, ensuring accuracy and completeness.
  3. Collaborate with the Process Manager to optimize workflows, enhance operational efficiency, and identify areas for process improvement.
  4. Work closely with the UK operations team to ensure campaign processes are aligned, goals are met, and expectations are exceeded.
  5. Train and mentor new and existing team members, helping them develop technical and soft skills.
  6. Monitor daily operations, generate reports on team progress, and provide timely resolution to operational challenges.

Requirements

  1. 5+ years of experience in operations, with a strong focus on research, campaign management, or lead generation.
  2. At least 3 years of team leadership experience, with a proven track record of managing and motivating a team.
  3. Strong proficiency in Excel for data analysis, reporting, and tracking performance.
  4. Excellent communication skills, with the ability to collaborate with cross-functional teams and liaise with UK-based stakeholders.
  5. Ability to manage multiple priorities, meet deadlines, and oversee team performance in a fast-paced environment.

Preferred Skills

  • Experience working with UK clients or managing UK-based campaigns.
  • Exposure to marketing data or CRM tools.
  • Background in sales, business development, or lead generation.

Language

English