IT Professional

4 days ago


Pune Chennai Hyderabad Secunderabad Telangana, India beBeeBMC Full time US$ 90,000 - US$ 1,20,000

We are seeking a skilled IT professional to join our team as a BMC Helix Developer. This role involves developing and integrating BMC Helix/Remedy solutions with enterprise systems and third-party applications, customizing BMC Helix modules, workflows, and user interfaces to meet business needs.

Key Responsibilities:
  • Design, develop, and integrate BMC Helix/Remedy solutions with other systems, configuring ITSM modules and CMDB reconciliation jobs.
  • Provide technical support and troubleshooting, ensuring minimal disruption to business operations.
  • Develop detailed documentation, including design specifications, testing plans, and user guides.
  • Collaborate with stakeholders to gather requirements and deliver solutions.
  • Stay updated with BMC Helix enhancements and recommend improvements for better performance.
Requirements:
  • Strong knowledge of customization, API integrations, and workflow automation in BMC Helix/Remedy.
  • Hands-on experience in BMC Helix ITSM, CMDB, Digital Workplace Advanced, and iPaaS integrations.
  • Expertise in configuration management, including CMDB reconciliation, datasets, attributes, and notifications.
  • Ability to develop reports, dashboards, and automation scripts for ITSM monitoring.
Benefits:
  • Opportunity to work on cutting-edge projects using advanced technologies.
  • Chance to collaborate with experienced professionals in the field.
  • Continuous learning and skill development opportunities.

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