Customer Collections Specialist

The Voice of Customer (VOC) Specialist plays a pivotal role in gathering and analyzing customer feedback to drive business expansion. Key responsibilities include collecting data through Medallia, creating comprehensive reports using Power point and Excel, and identifying trends to inform product development.Key Skills:Voice of CustomerMedalliaPower...

Job DescriptionAs the Area Collections Head at Kinara Capital, you will oversee and manage the collections process across designated territories. Your main goal will be to ensure timely loan recovery while minimizing delinquency rates and maintaining positive customer relationships. You will lead and develop a team of collection agents, implement efficient...

Head of Collections LeadershipTo excel in this role, you will manage a team responsible for recovering loans across designated territories. Timely collections while minimizing delinquency and maintaining positive customer relationships are your key goals.Main Responsibilities:Lead and manage a collection team to meet or exceed targets.Develop strategies to...

Job DescriptionWe are seeking a highly skilled Accounts Receivable Specialist to join our team. As an Accounts Receivable Specialist, you will play a critical role in ensuring the timely collection of outstanding balances and maintaining accurate records of all A/R transactions.Your primary responsibility will be to generate and send invoices to customers in...

Job Title: Customer Account SpecialistJob Description:We are seeking a proactive customer retention and accounts specialist to manage customer interactions, encourage subscription purchases, and resolve outstanding overages.Key Responsibilities:Contact customers to resolve outstanding overages or encourage subscription purchases post-trial expiration.Process...

Job Title: Account Management SpecialistThis role entails a range of accounting and customer interaction tasks.The resource will work closely with various stakeholders to establish processes, maintain documentation, and ensure timely collections from customers.Establishing revenue recognition processes and ensuring adherence to contractual termsMaintaining...

Job Title: Customer Support SpecialistWe're looking for a professional who can provide exceptional customer experiences. Our ideal candidate will have strong communication skills, be able to work night shifts, and be committed to career growth.Customer ServiceCommunicationProblem SolvingKey Responsibilities:Answer inbound customer calls with empathy and...

We are seeking a highly skilled Customer Service Specialist to drive customer satisfaction and business growth through exceptional service delivery.Key Responsibilities:Handle customer inquiries promptly and effectively, providing timely and accurate solutions.Manage and respond to customer feedback to ensure high levels of satisfaction, addressing concerns...

Job Title: Cash Receipts SpecialistKey Responsibilities:- Oversee the daily management of cash receipts and ensure efficient collection processes.Required Skills and Qualifications:- Strong knowledge of financial regulations and laws governing the industry.- Excellent communication and interpersonal skills, with the ability to work effectively with customers...

Drive Recoveries and Deliver Excellent Customer ExperienceWe strive to simplify financial literacy and credit access for millions of underserved Indians.Leverage our platform as one of India's fastest-growing credit score & management platforms, ranked among the top 10 finance apps in the country.This role involves driving recoveries on overdue loans by...