
Product Growth Specialist
2 weeks ago
We are seeking a highly skilled Product Growth Specialist to drive user engagement and retention for our innovative super app.
This role requires collaboration with cross-functional teams, including Product, Marketing, and Customer Experience, to ensure seamless user onboarding and feature adoption.
- User Onboarding & Adoption
- Design intuitive onboarding flows (in-app guides, walkthroughs, videos, tooltips)
- Work closely with the CX team to resolve onboarding issues promptly
- Monitor onboarding completion rates and identify areas for improvement
- Develop structured release communication plans (in-app announcements, email campaigns, push notifications, FAQs, videos)
- Translate complex product features into clear, concise messaging
- Collaborate with the Marketing team for consistent user education campaigns
- Develop strategies to increase repeat usage, including gamification, challenges, and rewards
- Monitor daily active users, monthly active users, churn, and feature adoption metrics – design interventions to improve them
- Run A/B tests and growth experiments to enhance adoption and retention
- Use analytics to track user journeys and identify drop-off points
- Define and report key performance indicators to leadership
Requirements:
• 3+ years of experience in product growth or related field
• Strong understanding of user behavior and psychology
• Excellent communication and collaboration skills
What We Offer:
• Opportunity to work with a talented team of professionals
• Collaborative, fast-paced environment
• Professional growth and development opportunities
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