
Issue Resolution Specialist
19 hours ago
This role involves effectively managing and resolving escalated customer issues related to refunds, disputes, and other concerns.
Key Responsibilities:- Manage and resolve escalated customer issues in a professional and empathetic manner.
- Delve into the root causes of escalations to prevent recurrence.
- Process and oversee refund requests with meticulous attention to detail.
- Excellent written and verbal communication skills.
- Strong analytical and problem-solving abilities.
- Patient and empathetic demeanor when dealing with customer concerns.
- Ability to collaborate effectively with cross-functional teams.
- Proficiency in using CRM software and customer support tools.
- CUSTOMER FOCUS: Demonstrated commitment to understanding and meeting customer needs.
- ADAPTABILITY: Ability to adjust to changing priorities and work in a fast-paced environment.
- CONFLICT RESOLUTION: Proven ability to manage and resolve conflicts, turning challenges into opportunities for customer satisfaction.
- ATTENTION TO DETAIL: Meticulous in maintaining accurate records and ensuring precision in refund processes.
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Grievance Executive
1 week ago
Coimbatore, Tamil Nadu, India beBeeConflict Full time ₹ 12,00,000 - ₹ 20,00,000Complaint Resolution Specialist RoleThe role of a Complaint Resolution Specialist involves handling employee and stakeholder concerns with professionalism, discretion, and care.Key Responsibilities:Manage formal complaints and issuesConduct impartial investigations through interviews, data collection, and documentationMediate between parties to reach fair...
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High-Tech Issue Responder
2 hours ago
Coimbatore, Tamil Nadu, India beBeeTechnical Full time ₹ 6,00,000 - ₹ 9,00,000Technical Support Specialist">We are seeking a Technical Support Specialist for a remote position to provide technical support and troubleshooting assistance to clients. The successful candidate will ensure high levels of customer satisfaction by responding to support requests, diagnosing issues, and providing timely and effective solutions.The specialist...
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Healthcare Claims Resolution Specialist
6 days ago
Coimbatore, Tamil Nadu, India beBeeClaims Full time ₹ 50,00,000 - ₹ 62,10,000Revenue Cycle SpecialistWe are seeking a Revenue Cycle Specialist to join our healthcare revenue cycle team.As a Revenue Cycle Specialist, you will be responsible for making outbound calls to US healthcare insurance companies, resolving outstanding claims, and ensuring timely reimbursement for healthcare providers.Key Responsibilities:Follow up on pending...
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Customer Complaint Resolution Specialist
7 days ago
Coimbatore, Tamil Nadu, India beBeeComplaint Full time ₹ 18,00,000 - ₹ 27,00,000Job Title: Customer Complaint Resolution SpecialistKey Responsibilities:Resolve customer complaints in a timely and efficient manner.The ideal candidate will have strong communication skills, both written and verbal, and be able to work independently with minimal supervision. They will also be proficient in CRM software and have knowledge of regulatory...
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Medical Claims Resolution Expert
2 days ago
Coimbatore, Tamil Nadu, India beBeeResolution Full time ₹ 10,80,000 - ₹ 14,40,000Job Role: Insurance Claim Resolution SpecialistKey ResponsibilitiesEnsure timely follow-up with US insurance companies to resolve denied or unpaid medical claims.Oversee appeals, refiling, and denial resolution processes to achieve optimal outcomes.Meet productivity targets in claim follow-up while maintaining high quality standards.Accurately document...
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Technical Support Specialist
4 days ago
Coimbatore, Tamil Nadu, India beBeeSupport Full time ₹ 9,00,000 - ₹ 12,00,000Job Title: Technical Support SpecialistWe are seeking a highly motivated and customer-focused Technical Support Specialist to provide first-level technical support and ensure timely resolution of technical issues, maintaining high levels of customer satisfaction.Your primary responsibility will be to provide technical assistance and resolve incidents...
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Expert Dispute Resolution Specialist
4 days ago
Coimbatore, Tamil Nadu, India beBeeDispute Full time ₹ 60,00,000 - ₹ 1,00,00,000Masin is a global consultancy specializing in expert witness services for complex engineering and construction disputes. With over 200 experts across nine countries, Masin has provided expert testimony in 200+ arbitrations at leading forums like ICC, LCIA, and SIAC, influencing disputes worth over $30 billion.Recognized as a top-tier firm in construction...
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Senior Application Technical Specialist
2 days ago
Coimbatore, Tamil Nadu, India beBeeApplication Full time ₹ 6,00,000 - ₹ 12,00,000Senior Application Technical SpecialistWe are seeking a seasoned Senior Application Technical Specialist to join our team in Banking & FinTech practices. As a key member of our support team, you will provide critical application support for banking and fintech applications, acting as the first point of contact for users, resolving their issues or escalating...
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Healthcare Claims Resolution Specialist
4 days ago
Coimbatore, Tamil Nadu, India beBeeClaims Full time ₹ 9,87,654 - ₹ 12,34,567Job OverviewWe are seeking a skilled professional to handle claims adjudication, authorization, and resolution processes.Key Responsibilities:Process and resolve claims for payment and denial in a timely mannerHandle authorization, COB, duplicate, pricing, and corrected claims processes with accuracyEnsure the accurate and efficient completion of...
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Coimbatore, Tamil Nadu, India beBeeOperational Full time ₹ 1,04,000 - ₹ 1,30,878We are seeking an experienced Operations Support Specialist to play a key role in ensuring the stability of financial operations.Responsibilities:Job Monitoring & Resolution: Ensure all scheduled jobs run as per defined timelines and efficiently resolve any job failures that occur.Incident Management: Monitor production support channels and ServiceNow...