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Global Travel Specialist

2 weeks ago

Alwar, Rajasthan, India beBeeTravelExpert Full time ₹ 6,00,000 - ₹ 10,00,000

About the Role

As a travel professional, you will play a key part in delivering exceptional customer experiences and driving business results. This role offers the opportunity to work with global distribution systems, manage passenger name records, and provide expert advice on travel-related matters.

Responsibilities:

  • Action Passenger Name Records (PNRs) efficiently, ensuring timely resolution of customer queries and adherence to Service Level Agreements.
  • Work effectively on Global Distribution Systems (GDS), utilizing your knowledge of Sabre to book air tickets, drive hotel & car invoices, and issue refunds as needed.
  • Analyze fare rules and ticket bookings, applying this expertise to ensure accurate and efficient processing.
  • Develop and maintain an in-depth understanding of the travel industry, staying up-to-date on market trends and competitor activity.
  • Maintain excellent quality and high productivity levels, consistently meeting or exceeding targets.

Requirements:

  • A graduate degree with 2-3 years of experience in the travel industry, preferably in air fares and ticketing.
  • Strong technical skills, including proficiency in GDS software such as Sabre.
  • Excellent communication and problem-solving skills, with the ability to work effectively in a fast-paced environment.

Why Join?

This role offers a dynamic and challenging environment where you can develop your skills, build your network, and contribute to the success of our organization. With a strong focus on customer satisfaction, teamwork, and continuous learning, we provide opportunities for growth and development that align with your career goals.