Senior Collaboration Solutions Expert

15 hours ago

Jodhpur, Rajasthan, India beBeeCollaboration Full time ₹ 1,50,00,000 - ₹ 2,00,00,000

Job Title: Senior Collaboration Solutions Expert

Job Description:

We are seeking an experienced Collaboration Systems Engineer to join our team. In this role, you will be responsible for automating business processes, participating in technical design of platforms, and managing ongoing feature changes in collaboration applications.

As a key member of our Collaboration Experience team, you will oversee the administration and integration of our collaboration platforms. You will work with internal and external partners across various organizations, establishing strong relationships with users to ensure efficient, secure, and practical solutions that deliver engaging productivity experiences.

Key Responsibilities:

  • Maintain and optimize collaboration systems, including preventive and corrective maintenance, capacity planning, and scalability.
  • Record and manage changes, configurations, incidents, problems, and processes.
  • Ensure system security, implement standards, and respond to failures or performance issues.
  • Produce performance, capacity, availability, and security reports for senior management.
  • Write technical documentation and collaborate on ongoing issues and projects.
  • Manage vendor relationships and oversee outsourced services.
  • Install, configure, integrate, and test new system components and applications.
  • Maintain automation scripts and enhance functionality.
  • Follow industry best practices and quality assurance standards.
  • Perform maintenance or upgrades with minimal business impact, including on-call duty.
  • Analyze systems and participate in design and engineering projects.
  • Configure prototypes, deliver products, and manage solution implementation and vendor performance.
  • Engage in team activities to support Service and Project Managers.

Requirements:

  • 5+ years of technology support experience.
  • 5+ years of experience in Administration and implementation of Collaboration Tools.
  • Extensive experience with Microsoft suite administration and Collaboration Security frameworks including Exchange Online and Teams.
  • Extensive experience using technologies like Powershell, PowerBI, APIs, Webservices, Python, C++, JavaScript, Power Platform.
  • Foster a collaborative and constructive atmosphere, exhibiting optimism in challenging situations.
  • Decompose complex problems into manageable components, offering succinct solutions.
  • 4+ years of experience building efficiency workflows to deliver desirable outcomes.
  • Successful track record in working on multi-functional team projects.
  • Knowledge of other Collab platforms for systems integration and automation support.

Benefits:

  • Competitive salary and benefits package.
  • Opportunity to work with a leading global technology company.
  • Collaborative and dynamic work environment.
  • Professional growth and development opportunities.

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