Business Analyst

3 weeks ago


Gurgaon, Haryana, India Sun Life Full time

Job Title: Business Analyst - Robotics Solutions Specialist

Main Responsibilities:

  • Collaborate with project sponsors, subject matter experts, and team members to identify and evaluate process improvement and digitization opportunities.
  • Facilitate workshops, conduct interviews, and job shadowing sessions to gather and document business requirements with business partners.
  • Manage individual project timelines and coordinate UAT testing with operation teams.
  • Develop and execute test plans to ensure solutions meet business requirements.
  • Create solution documentation that supports user training needs and facilitates deployment and adoption.
  • Contribute to process improvement reviews to identify opportunities for automation-driven benefits and efficiencies.
  • Partner with the Robotics Solution Designer and development team to ensure projects meet user needs and deliver expected business outcomes.

Requirements:

  • 5-8 years of progressive experience as an RPA Business Analyst.
  • Strong understanding of the software development lifecycle and experience working in agile teams.
  • Experience working with robotics solutions delivery teams using Pega Robotics, UI Path, Blue Prism, or other vendor software platforms.
  • Proficiency in Visio and process mapping.
  • Relevant experience or awareness in Python, Chatbots, OCR, ML, and AI techniques.
  • Lean six sigma Green Belt certification preferred.
  • Ability to work outside regular office hours to support critical timelines and deliverables.

Job Category: IT - Digital Development



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