Sr IT Operations Specialist

4 days ago

Pune, Maharashtra, India beBeeITSupport Full time ₹ 15,00,000 - ₹ 25,00,000

Job Title: Sr IT Operations Specialist

This role will play a pivotal part in the delivery of IT support services to our end-users. Key responsibilities include:

  • Providing Tier 2 support for hardware and software issues;
  • Asset Management, including tracking devices, disposing of outdated assets, and maintaining accurate records;
  • Facilitating requests, incidents, and changes through the ServiceNow ITSM system;
  • Collaborating with local and global teams to provide infrastructure support for networking, virtualization, and end-user computing.

The ideal candidate will possess:

  • 3-6 years of experience in managing and troubleshooting IT infrastructure, servers, storage, virtualization, networking, and end-user computing;
  • A Bachelor's degree in a relevant field, preferably IT;
  • Demonstrated problem-solving skills for operating systems (Windows, Linux), VMware, and networking;
  • Experience working in a collaborative team environment and adapting to new technologies;
  • Familiarity with ITSM processes, systems, and tools like ServiceNow, ITIL certification, or equivalent knowledge.

We offer a dynamic work environment that fosters growth, continuous learning, and teamwork. If you're passionate about delivering exceptional IT support and have a passion for technology, we encourage you to apply for this exciting opportunity

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