Director of Knowledge Transfer

1 week ago


Lucknow, Uttar Pradesh, India beBeeKnowledge Full time ₹ 12,00,000 - ₹ 14,40,000

We're seeking a seasoned professional to lead knowledge transfer and management initiatives. The ideal candidate will possess exceptional understanding of Shared Services Organization principles, with 3+ years of experience in training or learning & development roles.

Mission:

To develop and implement comprehensive training programs for GBS managed functions, ensuring upskilling and transition support across platforms like Oracle Financials, MSD, Invevo, SuccessFactors, and other operational applications/platforms/ERPs.

Key Responsibilities
  • Design and implement a comprehensive roadmap for knowledge transfer and management, capturing critical process knowledge and disseminating it effectively across teams during transitions and platform changes.
  • Develop and maintain training content, manuals, and e-learning modules for various systems and processes.
  • Conduct engaging training sessions for new hires, upskilling, and process changes.
  • Track training effectiveness through assessments, feedback, and performance metrics.

This role requires strong analytical skills, ability to manage multiple training projects, and excellent facilitation, communication, and stakeholder engagement skills.

Requirements
  • Bachelor's/ Master's degree in HR or Training (Finance/ Accounts is a plus)
  • CPTM/ATD Certification
  • Experience working in shared services, global finance operations, or transformation environments is an advantage.


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