Head Retail Operations

3 days ago

Vellore, Tamil Nadu, India beBeeRetailOperations Full time ₹ 30,00,000 - ₹ 35,00,000

About Our Opportunity:

We are seeking a skilled Retail Operations Leader to drive the performance, profitability, and growth of our retail business.

This role involves leading franchise operations, identifying new store locations, ensuring operational excellence, and building a high-performing retail team. The ideal candidate will have strong expertise in retail management, franchise relations, property negotiations, and market analysis.

Key Responsibilities:

  • Franche & Store Expansion

Identify and evaluate potential properties/locations for new stores. Manage franchise operations, ensuring alignment with brand standards. Negotiate and finalize property lease agreements and franchise contracts.

  • Retail Operations Management

Oversee day-to-day retail operations across all stores. Implement operational policies, SOPs, and compliance standards. Monitor store performance, sales, and profitability.

  • Team Leadership

Lead, mentor, and manage regional/store managers and retail teams. Drive training and development programs to enhance performance. Foster a customer-centric culture across retail outlets.

  • Market Analysis & Strategy

Conduct market research to identify new business opportunities and trends. Develop and execute retail expansion strategies to maximize market share. Monitor competitor activities and suggest innovative solutions.

  • Financial & Performance Management

Drive revenue growth, cost optimization, and profitability. Set performance benchmarks and regularly review KPIs. Prepare and present business performance reports to management.

Requirements:

The ideal candidate will possess a Bachelor's or Master's degree in Business Administration, Retail Management, or related field. They should have at least 8 years of experience in retail operations, with at least 5 years in a leadership role. Strong background in franchise management and property acquisition is also required.

Preferred Qualifications:

Expertise in franchise and company-owned retail models. Strong understanding of retail market trends and customer behavior. Ability to drive multi-location operations with efficiency. Proficiency in MS Office, ERP systems, and retail management tools.

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