Senior Financial Operations Manager

7 days ago


Bengaluru, Karnataka, India Razorpay Full time
About This Role

Razorpay is hiring a Senior Financial Operations Manager for our Bangalore location.

Job Summary

This role will be responsible for managing daily operational tasks, including payment reconciliation, merchant and customer queries, and settlement issues.

Key Responsibilities
  • Work closely with team members to resolve reconciliation and other issues.
  • Have in-depth knowledge of the product to address customer, merchant, or bank inquiries.
  • Collaborate with support and sales teams to resolve queries.
  • Manage areas impacting inflow and outflow of funds at transaction level.
  • Prepare various reports on a daily, weekly, and monthly basis.
  • Coordinate with banks for reconciliation and payment issues.
  • Work with tech teams to identify and resolve issues.
Requirements
  • 8-10 years of experience in operations of a payment gateway, e-wallet, or fintech firm.
  • Proficient in MS Office, particularly Excel and PowerPoint.
  • Excellent communication and interpersonal skills.
What We Offer

We offer a competitive salary of $80,000 - $110,000 per year, depending on experience.



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