
Strategic Digital Transformation Manager
2 days ago
Digital Learning Leader
The ideal candidate will be a visionary leader who can drive digital transformation within the Training function, leveraging innovative technologies to enhance employee skills and knowledge. Key responsibilities include developing and implementing large-scale digital learning strategies, championing the adoption of emerging technologies, and overseeing the creation of a robust digital learning infrastructure.
Key Responsibilities:- Develop implement and manage a holistic digital learning strategy aligned with the organization's overarching business goals.
- Champion the adoption and integration of digital learning technologies such as Learning Management Systems and AI-driven learning tools across the organization.
- Conduct comprehensive needs assessments to identify current and future digital skill gaps across the workforce.
- Design and oversee the development of innovative scalable digital learning content and programs including simulations virtual reality microlearning and blended learning models.
- Evaluate select and manage digital learning platforms and technologies to ensure they meet organizational needs.
- Stay abreast of emerging trends and best practices in digital learning and workplace technology to drive continuous innovation in the Training function.
- Oversee the creation of a robust digital learning infrastructure including onboarding programs for new hires.
- Design an effective training strategy and facilitate the planning and delivery of programs and strategies.
- Ensure all training programs align with business objectives and operational requirements.
- Proven experience in developing and implementing large-scale digital learning strategies.
- Deep understanding of current and emerging technologies and platforms.
- Exceptional strategic thinking leadership and change management skills.
- Strong analytical skills and experience with data-driven decision-making to measure effectiveness.
- Excellent communication and interpersonal skills.
- Graduate/Post-Graduate in Management/Business.
- Experience: 15-20 years of experience in a BPO company and a minimum of 5 years of experience managing digital transformation for the Training function.
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