Delivery Excellence Specialist

2 weeks ago

Nellore, Andhra Pradesh, India beBeeTechnical Full time ₹ 2,00,00,000 - ₹ 2,50,00,000
Job Title

Overview

We are seeking an experienced Technical Program Manager for our Enterprise SaaS platform. As part of the Platform Engineering team, you'll play a critical role in delivering a consistently world-class customer experience.

Key Responsibilities
  • Drive the delivery and execution of platform engineering roadmap by imbibing a strategic outlook from the outset and partnering with engineering, product, design, QA, DevOps, and other cross-functional teams.
  • Own timelines, risk mitigation, and stakeholder alignment across all levels, fostering transparent communication around shared outcomes and customer expectations.
  • Drive AI-first program thinking by grounding decisions in metrics, facts, and structured narratives to ensure strategic alignment.
  • Identify dependencies (cross-stream) and risks early and mitigate them before they become a crisis.
  • Ensure smooth execution of complex programs or programs with cross-stream dependencies Coordinate efforts across data engineering, ML, infra, security, compliance, and product teams.
  • Facilitate technical discussions around architectural trade-offs, scaling challenges, and system performance with the goal of unblocking teams.
  • Build and institutionalize reusable frameworks and tools to enable predictable, repeatable execution in a fast-paced, dynamic environment.
  • Periodically drive the health of the systems, Operational Readiness, and Incident Response Management.
  • Work closely with engineering leaders to define, implement, standardize, and continuously evolve the practices.
  • Foster a culture of agility, adaptability, resilience, speed, and continuous improvement, ensuring good practices and light-touch processes that accelerate from planning, execution, to launch and successful landing.

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