Reputation Management Expert

2 weeks ago


Bengaluru, Karnataka, India BHIVE Workspace Full time
Job Summary:

BHIVE Workspace is seeking a skilled Reputation Management Specialist to join our team. This role involves monitoring brand mentions, tracking sentiment trends, and managing online reputation across various social media platforms.

About the Role:
  • Online Monitoring: Monitor brand mentions across social media, review sites, forums, and news platforms.
  • Track Sentiment Trends: Identify potential risks to the brand's reputation by analyzing sentiment trends.
  • Response Management: Address customer queries, feedback, and complaints in a timely and professional manner.
  • Crisis Management: Proactively identify and manage potential crises by monitoring online trends.
Requirements:

To be successful in this role, you will need:

  • At least 6 years of experience in ORM or related fields.
  • Bachelor's degree in marketing, communications, or a related field.
  • Strong analytical skills to assess sentiment trends and their business impact.
  • Excellent communication and interpersonal skills.
  • Familiarity with ORM tools, such as Google Alerts, Brandwatch, Hootsuite, and Sprinklr.
  • Knowledge of SEO strategies and digital marketing fundamentals.
What We Offer:

BHIVE Workspace provides a supportive work environment, competitive compensation, financial security, and opportunities for professional growth and development. Our comprehensive benefits package reflects our commitment to the well-being and success of our team members.

About BHIVE Workspace:

BHIVE Workspace offers a collaborative ecosystem with over 27+ properties, 46,000 seats, and 1.8 million sq. ft. of space. We cater to corporates, MNCs, entrepreneurs, and businesses of all sizes, providing managed offices and coworking spaces that foster innovation and productivity.

We are an equal opportunity employer and proudly stand by our mission to create a supportive and rewarding work environment where employees feel valued, empowered, and motivated to excel. We believe that diversity, inclusivity, and teamwork are essential to driving success and making a positive impact on our communities.

Estimated Salary: ₹15 lakhs - ₹25 lakhs per annum (depending on experience and qualifications).


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