Walk-in Drive For Customer Support Specialists

1 day ago

Mysore, Karnataka, India beBeeCustomer Full time ₹ 8,00,000 - ₹ 10,00,000
Customer Service Representative Job Description

We are seeking a highly motivated and experienced customer service professional to join our team. As an AR Caller, you will be responsible for providing exceptional customer support via phone calls.

Your key responsibilities will include:

  • Assessing and resolving customer inquiries, requests, and complaints in a timely and professional manner.
  • Utilizing sound judgment and making decisions within established procedures to ensure customer satisfaction.
  • Managing and updating customer interactions daily, generated through workflows and queues, on an account-wise basis.
  • Achieving key and critical performance targets, including efficiency measures and quality standards.

To succeed in this role, you should possess excellent communication and problem-solving skills, with the ability to work effectively in a fast-paced environment. You should also be proficient in using business tools and industry knowledge updates to identify problem areas and document business requirements.

Key Qualifications

Our ideal candidate should have:

  • Strong verbal and written communication skills
  • Neutral accent and good adoption to US culture
  • Ability to resolve customer queries in the first point of contact
  • Focus on delivering a positive customer experience
  • Professional, courteous, friendly, and empathetic demeanor
  • Active listening skills and good data entry & typing skills
  • Ability to multi-task and handle a fast-paced environment
  • Team player with the ability to contribute to process improvements

Required Skills and Experience

We are looking for candidates with:

  • Graduation (any stream)
  • 12-24 months of International Voice (Inbound/Outbound) process experience preferably in patient handling, Provider/DME AR calling

Benefits of Working with Us

You will have the opportunity to work in a dynamic team that prioritizes delivering exceptional customer experiences. If you are a motivated and results-driven individual who thrives in a team environment, we encourage you to apply for this exciting opportunity.

  • Customer Support Specialist

    6 days ago

    Mysore, Karnataka, India beBeeCustomerSupport Full time ₹ 1,80,000 - ₹ 2,28,000

    Job Overview:We are seeking a highly skilled and customer-focused professional to join our team as a Customer Support Specialist. As a key member of our organization, you will play a crucial role in delivering exceptional customer experiences through timely and effective issue resolution.About the Role:You will be responsible for responding to customer...

  • Customer Support Executive

    7 hours ago

    Mysore, Karnataka, India TRDFIN Support Services Pvt Ltd Full time

    Job Summary:We are seeking a dedicated and customer-focused Customer Support Executive (Voice) to join our team. The role involves handling inbound and outbound calls, addressing customer queries, providing accurate information, and ensuring a positive customer experience. The ideal candidate should have excellent communication skills, a problem-solving...

  • Excellent Customer Support Specialist

    6 days ago

    Mysore, Karnataka, India beBeeCustomerService Full time ₹ 4,50,000 - ₹ 7,50,000

    We are seeking a dedicated and experienced Customer Service Specialist to provide exceptional support to our clients.The ideal candidate will have excellent communication skills, both written and verbal, and be able to resolve customer complaints and queries efficiently.Key Responsibilities:

  • Customer Support Specialist

    6 days ago

    Mysore, Karnataka, India beBeeCareer Full time ₹ 35,00,000 - ₹ 60,00,000

    As a customer support specialist, you will serve as the primary point of contact for individuals and organizations using our platform.Key Responsibilities:Handle incoming queries, emails, and calls to resolve issues and provide accurate information.Guide users through the onboarding process and platform navigation.Maintain a professional tone while handling...

  • Technical Customer Support Specialist

    6 days ago

    Mysore, Karnataka, India beBeeCustomerSupport Full time ₹ 12,00,000 - ₹ 14,98,750

    Job Title: Technical Customer Support SpecialistA highly skilled and customer-centric individual is required to provide technical assistance and resolve queries from global clients.Key Responsibilities:Provide expert-level technical support via phone, email, or chat for international customersHandle complex technical issues related to telecom, VoIP,...

  • Senior Customer Support Associate

    4 days ago

    Mysore, Karnataka, India beBeeCustomerService Full time ₹ 8,00,000 - ₹ 12,00,000

    Job OverviewWe are seeking a highly skilled and compassionate Customer Service Specialist to join our team. As a key member of our customer-facing department, you will be responsible for delivering exceptional support to users across various channels.

  • Customer Support Specialist

    5 days ago

    Mysore, Karnataka, India beBeeSupport Full time ₹ 1,00,00,000 - ₹ 1,50,00,000

    Job Role OverviewWe are a dynamic team of professionals dedicated to delivering valuable solutions that drive business growth and excellence in client service.The ideal candidate will be able to communicate effectively, collaborate well within a team, solve complex problems creatively and efficiently, adapt to change, and demonstrate a strong work ethic and...

  • Support Specialist

    6 days ago

    Mysore, Karnataka, India beBeeCustomerService Full time ₹ 40,00,000 - ₹ 80,00,000

    About This RoleThis role is for a Customer Support Specialist to handle customer support, ensure customer satisfaction, and deliver exceptional customer service.The ideal candidate will have excellent communication and interpersonal skills, problem-solving abilities, and experience in a similar role.ResponsibilitiesHandle customer inquiries and provide...

  • IT Support Specialist

    2 weeks ago

    Mysore, Karnataka, India beBeeSupport Full time

    The IT Support Specialist role involves providing first-line technical assistance to customers, addressing their inquiries and issues to ensure a seamless user experience. This position is ideal for individuals seeking to initiate their career in IT support.Key ResponsibilitiesDeliver initial-level support to customers via telephone, email, and chat...

  • Customer Support Specialist

    4 days ago

    Mysore, Karnataka, India beBeeCustomerSupport Full time ₹ 12,00,000 - ₹ 16,00,000

    Customer Support Representative Job DescriptionWe are seeking a skilled Customer Support Representative to join our team. This role involves providing exceptional customer service, addressing concerns and refund requests with empathy and accuracy.The ideal candidate will have strong communication skills, both written and verbal, and be able to manage...