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Customer Service Specialist

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Role Overview

We are seeking a skilled Customer Support Professional to join our team in Indore.

The ideal candidate will possess excellent communication abilities, strong problem-solving skills, and a keen attention to detail.

  • Familiarity with customer-facing roles is an added advantage.
  • Possess basic knowledge of Microsoft Excel.

This is a full-time position that involves delivering support via chat and email, ensuring high customer satisfaction, and working effectively within a team-oriented environment.

Key Responsibilities

Customer Support

  • Manage customer queries efficiently.
  • Deliver exceptional support through various communication channels.

Team Collaboration

  • Work effectively within a team-oriented environment.

Problem-Solving

  • Apply problem-solving skills to resolve customer issues promptly.

Additional Requirements

  • Flexibility to work in rotational shifts.
  • Comfortable with a 6-day work schedule.