Expert Conversational AI Tester

2 weeks ago

Ahmedabad, Gujarat, India beBeeExpert Full time ₹ 9,00,000 - ₹ 12,00,000

Seeking experts with 5+ years of experience in creating and executing test cases for conversational AI platforms within the healthcare industry.

Key Responsibilities
  • Ability to create, execute and automate complex functional and regression test scenarios to avoid leaked defects.
  • Ensure test coverage and execution of test cases that exercise all critical inter-system integration points.
  • Accountable for initiatives of high complexity, high risk, and high visibility; handle multiple initiatives of varied complexity simultaneously.
  • Review and provide feedback on requirements, technical design, and specifications through User Story / Backlog Refinement sessions.
  • Responsible for Test planning including Test Plans, Test Data Requirements, Test Scenarios, Test Cases, Test Results, Test Strategy and Test Summary reports leveraging user stories, business requirements, UX design specifications.
  • Conduct Manual and automated testing.
  • Strong understanding of Defect Workflow, Agile methodology.
  • Identify and document all defects and customer experience concerns.
Required Qualifications
  • 5+ years in the software industry with Quality Assurance experience including creating test plans, test cases, tracking defects, reporting status to various levels in the organization.
  • Experience testing Omni Channel (Voice and Chat) Natural language processing (NLP), conversational AI and cognitive solutions.
  • 2+ years experience with automated test tools including Hammer On Demand and/or Hammer Call Master and Selenium WebDriver and/or Playwright.
  • Proficiency in Python, Java, or JavaScript for test automation.
  • Knowledge and experience testing software applications within the Healthcare industry.
Preferred Qualifications
  • Familiar with Text to Speech, Speech to Text.
  • Familiarity with leveraging Postman or SOAP UI for API testing.
  • Experience working in SAFe / Agile.
  • Understanding of Rally for project and test management.
  • Experience writing and executing IVR test cases.

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