Head of Operational Excellence

1 week ago

Chennai Bengaluru Bangalore Hyderabad Secunderabad Telangana, India beBeeOperations Full time US$ 1,20,000 - US$ 2,00,000

Unlock the Power of Operations Excellence

Job Description:
  • Drive Site-Wide Transformation: Oversee and execute comprehensive transformation programs to enhance operational efficiency and scalability.
  • Governance Leadership Support: Organize and facilitate site leadership forums, ensuring structured governance and informed decision-making.
  • Management Communication Reporting: Develop strategic reports, dashboards, and presentations to foster seamless communication with global senior leadership.
  • Vendor Management: Foster strong relationships with key vendors to optimize service delivery and cost efficiency.
  • Budget Oversight: Monitor and report on site finances to ensure financial discipline and alignment with business objectives.
  • Stakeholder Collaboration: Partner with global and regional teams to align initiatives with corporate goals.
  • Performance Monitoring Insights: Track key performance indicators (KPIs) and provide data-driven insights for continuous improvement.
  • Strategic Planning Execution: Support India site leadership in strategic decision-making and long-term planning.
Required Skills and Qualifications:
  • 10+ years of experience in operations, program management, or business transformation.
  • Strong understanding of GCC operations and global business environments.
  • Expertise in process optimization and project management methodologies (Agile, Six Sigma preferred).
  • Excellent communication, stakeholder management, and leadership skills.
  • Ability to thrive in a fast-paced, matrixed organization with a results-driven mindset.
Benefits:

Role: Head - Operations

Industry Type: Software Product

Department: Customer Success, Service & Operations

Employment Type: Full Time, Permanent

Role Category: Operations

Education:

UG: Any Graduate

PG: Any Postgraduate

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