Business Development Leader

21 hours ago

Gorakhpur Ayodhya, India beBeeBranchManager Full time ₹ 5,00,000 - ₹ 10,00,000
Job Description:

As a Branch Manager, you will be responsible for leading a team of Loan Officers/Field Staff to achieve their expected business targets. Your primary goal is to ensure maximum collection efficiency of the branch and regular repayment of all customers.

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The key objectives of this role include:

  • Designing a collection strategy in the operational radius to avoid risky areas and ensuring quality portfolio.
  • Conducting regular field visits to guide and motivate the Loan Officers & Surprise visits assessing a sample of Centre Meetings to assess loan officer performance and take prompt corrective action where necessary.
  • Continuous tracking of repayment of regular customers and follow up for delinquent customers, non-starters and frauds.
  • Proper Maintenance of branch and all registers, documents, etc to handle compliance, audit, legal, admin, HR, etc related issues of the branch.

Key Responsibilities:

  • Ensure staff skill development through meetings and continuous monitoring of various clusters on regular basis by identifying training needs as per the market trends and new business opportunities and ensuring resource optimization.
  • Guiding the team to improve their First Time Right (FTR) and TAT while ensuring maximum customer satisfaction.
  • Maintain a branch that aligns with brand values and ensure effective brand retention and recall amongst all customers and non-customers.

Qualification: Graduate in any discipline

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