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Job Opportunity

This role requires you to deliver high-quality services by:

  • Understanding client preferences and providing tailored travel solutions.
  • Responding promptly to inbound inquiries via phone, email, and chat from prospective travelers.
  • Staying updated on travel trends, destination information, and industry best practices to provide informed recommendations.
  • Collaborating with the marketing team to provide feedback on lead quality and customer insights.
  • Assisting clients with travel documentation, including visas and insurance as required.
  • Handling post-booking support, addressing changes, cancellations, and customer inquiries to ensure satisfaction.