Career Opportunities: Credit Card Fraud Analyst

23 hours ago

Tiruppur, Tamil Nadu, India beBeeCreditCardsFraudInvestigator Full time ₹ 60,00,000 - ₹ 1,20,00,000

Job Title: Credit Cards Fraud Investigator

A critical role in managing, analyzing, and resolving fraud cases.

The company is hiring for a highly skilled professional to work as a Credit Cards Fraud Investigator. The job involves investigating and analyzing fraud cases related to Mastercard transactions, ensuring timely resolution according to defined service level agreements.

Key Responsibilities:

  • Investigate and analyze fraud cases to protect Mastercard from financial losses.
  • Review transaction details, customer claims, and supporting documentation to validate disputes and identify fraudulent activities.
  • Collaborate with cross-functional teams to ensure seamless case resolution.
  • Identify patterns and trends in fraud cases to recommend process improvements and mitigation strategies.
  • Document case outcomes and escalate complex or high-risk issues to the team lead or manager.

Qualifications & Skills:

  • Any Graduate degree.
  • Minimum 1-4 years of experience in fraud management, dispute resolution, or related operational roles within the payments or banking industry.
  • Strong knowledge of payment processing systems, card schemes (preferably Mastercard), and fraud detection methodologies.
  • Analytical mindset with the ability to interpret complex transaction data and detect irregularities.
  • Excellent problem-solving skills and attention to detail.
  • Strong communication and interpersonal skills, with the ability to work collaboratively in a team environment.

Benefits:

The successful candidate will have the opportunity to work in a dynamic team environment, contribute to continuous process improvement initiatives, and develop their skills and knowledge in fraud detection and dispute resolution.

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