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SPS Associate

1 month ago

Bengaluru, Karnataka, India ADCI - BLR 14 SEZ Full time
About the Role

The Seller Support Onboarding Associate acts as the primary interface between Amazon and our 3rd party sellers, providing phone and/or e-mail support governed by internal service level agreements.

Key Responsibilities
  • Onboard new selling partners to the Amazon .IN platform
  • Provide timely and accurate operational support to 3rd party Sellers on the Amazon platform
  • Address chronic system issues and provide process improvements
  • Develop internal documentation and contribute to a team environment
Requirements
  • Excellent written and verbal communication skills in English and Hindi
  • 1+ years of customer service experience
  • Experience with Microsoft Office products and applications
  • Experience with Excel
  • Ability to work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Preferred Qualifications
  • 1+ years of driving process improvements experience
What We Offer

As a Seller Support Onboarding Associate, you will have the opportunity to work with a dynamic team and make a significant impact on the customer experience.

At ADCI - BLR 14 SEZ, we are committed to providing our employees with a positive and supportive work environment.