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Operations Manager Trainee
1 month ago
At Moustache Escapes, we are seeking a highly motivated and experienced Trainee Operations Manager to join our team. As a key member of our operations team, you will be responsible for overseeing the day-to-day operations of our hotel, ensuring seamless execution of our service standards, and driving business growth.
Key Responsibilities:- Oversee the operations of the hotel, ensuring compliance with organizational policies and procedures.
- Lead regular briefings and meetings with department heads and team members to ensure effective communication and collaboration.
- Develop and implement strategies to improve hotel operations, increase revenue, and enhance guest satisfaction.
- Manage and develop the hotel executive team to ensure career progression and development.
- Be accountable for department head responsibilities and take ownership of guest complaints.
- Minimum 5-7 years of experience in the service industry.
- Excellent communication and management skills.
- Self-starter with a willingness to take risks and innovate.
- Available to work flexible hours, including weekends.
- Education in Hospitality or Hotel Management is mandatory.
- A dynamic and supportive work environment.
- Opportunities for career growth and development.
- A competitive salary and benefits package.
