Jewellery Industry Relationship Manager

1 month ago


Mumbai, Maharashtra, India JewelsHire Full time
Job Description

We are seeking a talented Client Relationship Executive to join our team at JewelsHire, a distinguished leader in the jewellery industry recruitment. The role involves developing and maintaining strong relationships with key clients, understanding their needs, and providing required solutions.

Key Responsibilities:

  • Main Point of Contact: Act as the primary point of contact for assigned accounts, addressing any issues or concerns promptly and effectively.
  • Relationship Development: Develop and maintain strong relationships with key clients to understand their needs and provide required solutions.
  • Collaboration: Collaborate with sales and production teams to ensure timely delivery of products and services.
  • Account Reviews: Conduct regular reviews with clients to ensure satisfaction and address any areas for improvement.
  • Performance Monitoring: Monitor account performance, identify opportunities for growth, and implement strategies to achieve sales targets.
  • Industry Insights: Keep up-to-date with industry trends and developments to provide clients with relevant insights and recommendations.
  • Customer Management: Manage and update customer information in the CRM system ensuring accuracy and completeness.
  • Sales Support: Assist in the preparation of sales forecasts and reports, providing regular updates to management.
Requirements
  • Education: Any Graduate
  • Experience: 2 Years Required
  • Communication Skills: Excellent English Communication is a must
  • Excel Skills: Good Grip in Excel is a plus
  • Analytical Skills: Strong analytical and problem-solving skills
  • Collaboration: Ability to work collaboratively across departments and levels of the organization
  • Customer Engagement: Demonstrated success in driving customer engagement and loyalty
Benefits
  • Salary: Up to ₹35,000 per month
  • Location: Andheri East, Mumbai


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