Jewellery Industry Relationship Manager
1 month ago
We are seeking a talented Client Relationship Executive to join our team at JewelsHire, a distinguished leader in the jewellery industry recruitment. The role involves developing and maintaining strong relationships with key clients, understanding their needs, and providing required solutions.
Key Responsibilities:
- Main Point of Contact: Act as the primary point of contact for assigned accounts, addressing any issues or concerns promptly and effectively.
- Relationship Development: Develop and maintain strong relationships with key clients to understand their needs and provide required solutions.
- Collaboration: Collaborate with sales and production teams to ensure timely delivery of products and services.
- Account Reviews: Conduct regular reviews with clients to ensure satisfaction and address any areas for improvement.
- Performance Monitoring: Monitor account performance, identify opportunities for growth, and implement strategies to achieve sales targets.
- Industry Insights: Keep up-to-date with industry trends and developments to provide clients with relevant insights and recommendations.
- Customer Management: Manage and update customer information in the CRM system ensuring accuracy and completeness.
- Sales Support: Assist in the preparation of sales forecasts and reports, providing regular updates to management.
- Education: Any Graduate
- Experience: 2 Years Required
- Communication Skills: Excellent English Communication is a must
- Excel Skills: Good Grip in Excel is a plus
- Analytical Skills: Strong analytical and problem-solving skills
- Collaboration: Ability to work collaboratively across departments and levels of the organization
- Customer Engagement: Demonstrated success in driving customer engagement and loyalty
- Salary: Up to ₹35,000 per month
- Location: Andheri East, Mumbai
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