Documentation Strategy Lead

3 weeks ago


Bengaluru, Karnataka, India Tonbo Imaging Full time

We are seeking an exceptional Documentation Strategy Lead to join our team at Tonbo Imaging.

The successful candidate will have a strong background in technical communication, with at least 4+ years of experience leading teams of writers, preferably in hardware documentation space.

As a key member of our organization, you will drive innovation in our content strategy and lead large-scale documentation projects from start to finish, ensuring timely delivery and adherence to quality standards.

This role requires the ability to contribute to documentation as well as manage a team (20% + 80%), with a high level of ownership and a 'Get it Done' attitude.

You will be responsible for identifying and implementing tools to streamline documentation workflows, managing repositories for easy access to documentation assets, and collaborating with electrical, mechanical, and software engineers to create high-quality content.

If you have a passion for technology and user assistance, and are willing to travel for on-site training assignments (15%), this could be the perfect opportunity for you.

Estimated Salary: $120,000 - $180,000 per annum

Responsibilities:

• Manage documentation projects from start to finish, ensuring timely delivery and adherence to quality standards.

• Manage and deliver end-user training, with excellent knowledge of spoken and written English and Hindi.

• Act as the point of escalation for team members, providing guidance and resolving complex issues.

• Assist fellow technical writers in the scheduling, planning, and tracking of documentation to meet client deadlines.

• Identify and implement tools to streamline documentation workflows, such as content management systems and collaboration platforms.

• Manage repositories for easy access to documentation assets.

Requirements:

• 10-15 years of technical communication experience with at least 4+ years leading a team of writers, preferably in hardware documentation space.

• Proven experience managing technical writing teams and large-scale documentation projects.

• Ability to contribute to documentation as well as manage a team (20% + 80%).

• High level of ownership and a 'Get it Done' attitude.

• Advanced working knowledge of documentation and design tools, including MS Office, Adobe Acrobat, and Adobe Photoshop.

• Passion for technology and user assistance.

• Willingness to travel for on-site training assignments (15%).



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