Exceptional Customer Service Representative Wanted

2 days ago


Mysore, Karnataka, India beBeeService Full time ₹ 8,00,000 - ₹ 12,00,000

Customer Service Professional Opportunity

Job Description

As a key member of our team, you will be responsible for providing exceptional customer service to clients. Your primary role will be to serve as the first point of contact for our clients, responding promptly and professionally to their inquiries via phone, email, and chat channels.

Key Responsibilities:

  • Respond to customer inquiries in a timely and professional manner
  • Deliver accurate information regarding services, procedures, and requirements
  • Handle and resolve customer complaints and issues with empathy and efficiency
  • Escalate complex queries to the appropriate internal departments
  • Maintain detailed and organized records of all customer interactions and transactions
  • Assist clients in completing required forms and documentation
Requirements

To succeed in this role, you will require strong communication skills, excellent interpersonal and problem-solving abilities, and the ability to manage multiple tasks and prioritize effectively. A minimum of 2 years of experience in a customer service or client support role is highly desirable.

What We Offer
  • A positive work environment that encourages collaboration and teamwork
  • Competitive salary and private medical insurance
  • Flexible work schedules and holidays
  • Opportunities for professional development and career advancement
  • Team-building activities and company-sponsored events


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