Senior Campaign Operations Manager

1 week ago

Thrissur, Kerala, India beBeeCampaign Full time US$ 8,00,000 - US$ 10,00,000

Our organization is seeking a skilled professional to manage campaigns and customer lifecycles in Kuwait.

The ideal candidate will have expertise in campaign management, strong analytical skills, and excellent communication abilities.

This role involves designing and executing end-to-end campaign strategies, developing technical specifications, and collaborating with stakeholders to gather requirements.

The selected candidate will work closely with development teams to ensure successful product implementation, conduct system audits, and propose improvements.

Additionally, the individual will analyze complex datasets, extract insights, and produce high-quality analytical documentation.

Key qualifications include 5+ years of experience in telecom sector campaign management, minimum 2-3 years of business & technical analysis experience, and proficiency in SQL for data extraction and reporting.

A bachelor's degree in Business, Marketing, Data Science, or a related field is required, along with English language proficiency at a minimum B2 level.

Responsibilities:
  • Design and execute end-to-end campaign and customer lifecycle activities.
  • Develop and implement campaign strategies to enhance customer engagement and increase revenue.
  • Collaborate with stakeholders to gather and prioritize requirements.
  • Work closely with development teams to ensure successful product implementation.
  • Conduct regular system audits and propose improvements.
  • Coordinate resolution of issues and technical problems during implementation.

Requirements:

  • 5+ years of experience in telecom sector campaign management.
  • Minimum 2-3 years of business & technical analysis experience.
  • Strong analytical thinking and problem-solving abilities.
  • Excellent communication and collaboration skills.
  • Proficiency in SQL for data extraction and reporting.
  • Bachelor's degree in Business, Marketing, Data Science, or a related field.
  • English: Minimum B2 level.
Preferred Qualifications:
  • Experience in Campaign, CRM, or other customer-facing areas.
  • Proven telecom sector background.
  • Knowledge of Arabic - preferred but not required.
Skills:
  • Expertise in CRM systems and campaign management tools.
  • Knowledge of Martech solutions like Adobe (is a plus).
  • Familiarity with Unix/Linux commands.
  • Proficiency with databases (PostgreSQL, Oracle, MSSQL).
  • Ability to read logs and work with JSON/SOAP API integrations.
  • Experience creating C-Level reports.
  • Knowledge of Power BI or similar reporting tools.

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