Service Operations Manager

2 weeks ago


Hubli, Karnataka, India Ontrack HR Services Pvt LTD Full time
Job Summary

We are seeking a highly skilled Service Operations Manager to oversee and coordinate field service operations related to crusher equipment. The ideal candidate will have strong leadership and team management skills, excellent problem-solving abilities, and in-depth knowledge of crusher equipment.

Key Responsibilities:

  • Lead and mentor a team of field service technicians, providing guidance and support.
  • Coordinate field service activities, ensuring timely and effective resolution of customer issues.
  • Conduct regular performance reviews and training sessions for team members.
  • Act as the primary point of contact for customers, addressing their concerns and ensuring satisfaction.
  • Oversee the installation, maintenance, and repair of crusher equipment onsite.
  • Ensure compliance with safety regulations and industry standards.
  • Manage field service schedules, dispatching technicians as needed.
  • Maintain accurate service records and documentation.
  • Collaborate with the engineering and sales teams to provide feedback and improve service offerings.

Requirements:

  • Diploma/BE
  • Experience: 24 years

Benefits:

  • Industrial standards

About Ontrack HR Services Pvt LTD

We are a leading provider of HR services, dedicated to helping businesses succeed. Our team of experts is committed to delivering exceptional service and support to our clients.



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