Dynamic ServiceNow Expert

2 weeks ago

Allahabad, Uttar Pradesh, India beBeeSkillful Full time ₹ 2,00,00,000 - ₹ 2,80,00,000
Job Summary
This role is ideal for a skilled ServiceNow Developer who thrives in a dynamic environment and can drive technology innovation. The successful candidate will be responsible for implementing and optimizing ServiceNow workflows, configuring Discovery schedules, and enhancing probes and patterns to support complex infrastructure and cloud environments.

Main Responsibilities:
  • Implement and optimize Incident, Problem, Change, and Service Request Management workflows in alignment with business requirements.
  • Configure and update Discovery schedules, monitor daily runs for errors, and troubleshoot issues to ensure reliable CI identification and population.
  • Enhance Discovery probes and patterns to support complex infrastructure and cloud environments.
  • Continuously improve the ServiceNow platform through iterative enhancements, user feedback incorporation, and performance tuning.
  • Customize form layouts, fields, and user interfaces to support data consistency and usability across modules.
  • Tailor and extend CAB Workbench functionality to support automated workflows and board operations.
  • Develop and maintain robust REST/SOAP API integrations with external systems.
  • Manage Scheduled Jobs, Script Includes, Business Rules, and automation scripts for operational efficiency.
  • Customize the Employee Center portal to improve branding, content delivery, and user engagement.
  • Design and publish reports and dashboards to support performance tracking and operational transparency.
  • Troubleshoot platform issues using advanced scripting skills and resolve defects promptly.

Requirements:
The ideal candidate should have:
  • A Bachelor's degree in Computer Science, Information Technology, or related field.
  • Relevant ServiceNow training in ITSM, Discovery, and scripting modules.
  • A minimum of 3 years of hands-on experience in ServiceNow development.
  • A proven track record with ServiceNow ITSM modules and Discovery implementation.
  • Experience with form customization, API integration, and dashboard/report creation.
  • Demonstrated experience in troubleshooting platform issues and scripting errors.

About the Role
This is a remote work opportunity with flexible working hours as per Singapore standards. The selected candidate will be required to arrange their own laptop and will be working on a renewable contract basis for one year. The company offers an attractive compensation package commensurate with industry standards.

Contact Information
Please submit your application by registering with us at our website.

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