Strategic Account Growth Specialist

4 days ago


Mumbai, Maharashtra, India Vymo Asia Full time
About Vymo Asia
Vymo transforms financial institutions' distribution networks and collections operations with AI-powered solutions. Our platform serves 350,000+ users across 70 global financial enterprises, enabling banks and insurers to optimize performance.

What Sets Us Apart
Vymo partners with financial institutions through a comprehensive solution that combines domain expertise with cutting-edge technology. Our platform's human-centric design, coupled with enterprise-grade scalability and AI-powered intelligence, delivers measurable business outcomes while ensuring high user adoption and engagement.

Why Choose Vymo?
We are backed by $45M+ funding from Peak XV partners, Emergence Capital, and Bertelsmann Investments. Trusted by leading global financial institutions including Berkshire Hathaway, AIA, AXA, SBI Life, HDFC Bank, Aditya Birla Capital, Tata AIA, ABSLI, and more. Recognized by Celent in their 2024 Distribution Management Solutions report, with an Advanced Functionality ranking.

Job Description:
As a Strategic Account Growth Specialist, you will shape end-to-end sales transformations for our largest Insurance and Banking customers in India. You will drive sales growth, identify changes required for success, and implement improvements. You will work across the Vymo Account Team (Project Managers, Solutioning, Presales, & Engineering) and client leadership teams to improve customer satisfaction, retention, and expansion of Vymo's footprint.

Main Responsibilities:
- Set up customers for success from the beginning of the sales cycle.
- Orchestrate and program-manage the success plan in each phase of the customer lifecycle.
- Identify critical success factors, measurable milestones, potential obstacles, and recommended plans of action.
- Develop repeatable and scalable processes to enable 10X growth.

Key Skills and Qualifications:
- Proven track record of driving customer success and revenue growth in a Customer Success, Program Management, Account Management, or Consulting role.
- Client-obsessed mindset, understanding customer businesses, needs, and challenges deeply.
- Ability to guide, lead, and coach client leadership/project teams across complex programs and strategic initiatives.
- Deep understanding of the Financial Services industry and digital transformation, especially with large Financial Services organizations.
- Analytical mindset with the ability to analyze data, identify trends, and make data-driven decisions.

Benefits and Others
We offer a dynamic work environment, opportunities for growth and development, and a chance to work with a talented team.

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