
Jira Support Specialist
3 days ago
Job Title: Jira Support Specialist
About the Role:
- Key Responsibilities: Provide critical technical support during incidents, troubleshoot logs and resolve project-specific blockers.
- Jira Administration: Design, modify and optimize JIRA workflows, screens, issue types, custom fields, schemes and issue indexing.
- Atlassian Expertise: Extensive experience in Atlassian tool administration, including JIRA and Confluence (both Server and Cloud).
- Troubleshooting: Assess and evaluate third-party Atlassian Marketplace plugins for optimal integration and functionality.
- Collaboration: Facilitate knowledge sharing and collaboration with internal and external stakeholders to drive productivity and innovation.
About You:
- Requirements: 3+ years of experience in Jira support, strong understanding of JIRA and Confluence administration.
- Skillset: Strong communication skills with the ability to convey technical concepts effectively to diverse stakeholders.
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