Healthcare Support Professional

3 hours ago


Cochin, Kerala, India beBeeCustomer Full time ₹ 6,00,000 - ₹ 10,92,000
Job Overview:

We are seeking a skilled Customer Experience Specialist to join our team.

  • Key Responsibilities:
    • Provide exceptional support and service to healthcare plan members through phone calls, emails, and written communication.
    • Understand coverage and healthcare requirements by interacting with members on the phone or via written correspondence.
    • Effectively resolve member issues through verbal and written communication.

Required Skills and Qualifications:

  • A minimum of 1 year of customer service experience (international).
  • Proficient reading, writing, and speaking skills in US English.
  • Basic computer literacy and ability to navigate software applications.

Benefits Package:

  • Support for career growth and professional development through training and coaching.
  • An inclusive work environment that encourages community involvement and volunteerism.
  • Comprehensive benefits package including transportation assistance, paid time off, tuition reimbursement, and health and wellness incentives.

About Your Role:

Our system is designed to empower your success from day one. You'll have access to thousands of resources supporting your growth, individualized engagement coaching, and continuous learning opportunities. With a caring nature, you'll shine as you help customers achieve their goals.

As a key member of our team, you'll report to the Team Lead and contribute to delivering exceptional customer experiences while advancing the overall team's success.



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