Digital Solutions Architect

2 weeks ago

Palakkad, Kerala, India beBeeCybersecurity Full time ₹ 15,00,000 - ₹ 25,00,000

We are seeking a Technical Implementation Specialist to lead the onboarding and technical enablement of enterprise customers across multiple cybersecurity products.

This role involves hands-on implementation, technical consulting, and driving customer success in hybrid, cloud, and containerized environments.

  • Customer Onboarding & Enablement:
  • Lead end-to-end onboarding for enterprise customers on multiple Cyber Security products
  • Conduct kickoff sessions, product walkthroughs, and configuration workshops tailored to customer needs.
  • Align solution deployment/configuration/optimization with customer business goals, security policies, and compliance requirements.
  • Technical Implementation:
  • Assist with the deployment and configuration of agents, sensors, connectors, and APIs across cloud, on-prem, and hybrid environments.
  • Support secure integration with AWS, Azure, GCP, OCI, and containerized platforms such as Kubernetes, Docker, and CRI-o.
  • Provide expertise in asset discovery, patch deployment, vulnerability scanning, and policy configuration.
  • Customer Success & Adoption:
  • Act as a trusted technical advisor throughout the implementation phase, ensuring successful adoption and long-term retention.
  • Educate and guide customers on platform capabilities, security use cases, and best practices.
  • Design and manage onboarding plans, training sessions, and success criteria tracking.
  • Cross-functional Collaboration:
  • Partner with internal teams including Product Management, Support, and Engineering to resolve implementation challenges and shape future enhancements.
  • Collect feedback to inform product development and improve onboarding frameworks.

The ideal candidate will possess exceptional communication and presentation skills, be able to simplify complex topics for technical and non-technical stakeholders, and have a flexible working schedule. Key qualifications include experience in customer-facing technical roles, hands-on experience in enterprise IT environments, exposure to cloud platforms, and familiarity with cybersecurity principles and threat detection tools.

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