
Unit Operations Manager
2 hours ago
Unit Operations Role
We are seeking a skilled and experienced individual to fill the position of Unit Operations Manager at Shoppers Stop. The successful candidate will be responsible for the smooth operation of our units, ensuring that all tasks are completed efficiently and effectively.
Key Responsibilities:
- Manage security and housekeeping costs to optimize unit performance
- Process shrinkage, SAV, and scrap management in a timely manner within budget constraints
- Oversee AMC/Licenses and Agreements Management
- Ensure availability of consumable items (printing, carry bags, cash memo rolls, tea, coffee, and stationery)
- Implement power-saving measures in units (HVAC and Lux Level Maintenance)
- Maintain safety team availability and conduct regular safety and fire drills
- Handle customer complaints (tough customers, government bodies)
- Monitor CCTV surveillance and biometric operations
- Execute Capex plans
- Maintain staff room facilities
- Ensure average availability of housekeeping and security staff
- Comply with statutory regulations
- Reconcile assets
- Provide facilities management support
The ideal candidate will have a minimum of 2 years of experience in a similar role and a graduate degree. They should possess excellent communication and problem-solving skills, as well as the ability to work independently and as part of a team.
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