Business Development Leader
7 days ago
RoundGlass is seeking a highly experienced Business Development Leader to join our team. As a key member of our leadership team, you will be responsible for driving revenue growth and expanding our client base.
Key Responsibilities:- Develop and execute effective sales strategies that align with the overall business objectives.
- Lead, mentor, and inspire the sales team to enhance their performance and meet sales targets.
- Develop and implement a customer service strategy that emphasizes prompt and effective issue resolution.
- Oversee the customer service team to ensure excellent service delivery and adherence to established procedures.
- Define and prioritize market segments, customer base, and targeted industry verticals.
- Create a robust channel network, alliances, and partnerships for selling RoundGlass products to customers.
- Manage key business development initiatives, including new customer acquisition and existing relationships with consumers.
- Collaborate with internal marketing teams to drive a focused approach on sales enablement strategy.
- Work closely with customers to ensure they are successful using RoundGlass products and take regular feedback on product features and improvements.
- Collaborate with the finance department to develop and manage the sales department's budget.
- Master's degree in Business, Sales & Marketing, or a related field with 18+ years of strong sales and business development experience.
- Proven experience in sales and customer service management, with a successful track record of achieving sales targets and improving customer satisfaction in SaaS organizations of global scale and repute.
- Strong leadership and team management skills, with the ability to inspire and motivate teams to perform at their best.
- Excellent communication, negotiation, and interpersonal abilities to build and maintain strong customer relationships.
- Analytical mindset with the ability to use data to make informed decisions and drive improvements.
- Familiarity with CRM software, sales tools, and customer service platforms.
- Knowledge of the industry's regulations, market trends, and best practices.
- Strong organizational and time management skills to prioritize tasks effectively.
- Demonstrated problem-solving and decision-making capabilities.
RoundGlass was built on the vision that wellbeing should be at the very center of our life journey. We are not only reimagining how the world experiences wellbeing, but how companies (like our own) support the wellbeing of their people.
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