
Data Insights Analyst
17 hours ago
Job Description: We are seeking a highly skilled professional to join our team as a Data Insights Analyst. In this role, you will play a pivotal part in shaping the future of shopping experiences for customers worldwide.
Alexa Shopping Operations strives to become the most reliable source for dataset generation and annotations. Our primary focus lies in handling annotations for training, measuring, and improving Artificial Intelligence (AI) and Large Language Models (LLMs), enabling Amazon to deliver a superior shopping experience to customers worldwide.
Our mission is to empower Amazon's LLMs through Reinforcement Learning from Human Feedback (RLHF) across various categories at high speed. We aspire to provide an end-to-end data solution for the LLM lifecycle, leveraging technology alongside our operational excellence.
In this role, you will be responsible for building new analytical tools, interfacing with business and technical stakeholders. You will develop models and metrics providing insights on Operational quality performance, manage the business metrics reporting process, drive process efficiency and automation, and collaborate with Program and Products Managers across marketplaces to come up with new customer opportunities/insights.
Required Skills and Qualifications:
- 3+ years of Excel or Tableau (data manipulation, macros, charts and pivot tables) experience
- Complex Excel VBA macros writing experience is preferred
What You'll Bring:
- Expertise in data analysis and visualization tools like Excel and Tableau
- Strong understanding of machine learning concepts and experience with LLMs
- Excellent problem-solving skills and ability to work independently
- Strong communication and collaboration skills
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