
Team Supervisor
6 days ago
Job Opportunity
We are seeking a seasoned leader to spearhead our team's success. The ideal candidate will possess excellent communication skills, be able to work effectively in a dynamic environment, and demonstrate strong leadership abilities.
Key Responsibilities
- Lead a group of staff members to achieve exceptional customer service and delivery of brand promise.
- Manage guest and internal customer complaints and inquiries in a courteous and efficient manner.
- Maintain positive relationships with guests and colleagues through effective communication and teamwork.
- Establish trust with guests to foster long-term customer relationships.
- Assist in optimizing productivity levels and managing costs within acceptable guidelines.
- Support the manager in achieving monthly and annual targets and outlet revenue.
Requirements
The successful candidate will have:
- Excellent communication and interpersonal skills.
- Ability to motivate and lead a team.
- Strong problem-solving and conflict resolution skills.
- Knowledge of food and beverage operations and industry standards.
- Ability to thrive in a fast-paced environment.
- Strong analytical and planning skills.
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