Field Operations Specialist

11 hours ago

Gurgaon, Haryana, India beBeeFieldOperations Full time ₹ 1,04,000 - ₹ 1,30,878
Field Operations Specialist

This role is focused on delivering exceptional customer service and support.

We are seeking a highly motivated individual to join our team as a Field Operations Specialist. As a key member of our team, you will be responsible for:

  • Customer Support: Regularly visit customers to ensure their digital screens are running smoothly and address any technical issues promptly.
  • Task Execution: Execute all work, including repairs, installations, and training, in accordance with established guidelines.
  • Emergency Response: Be prepared to provide emergency call-out services to customers, ensuring they receive fast and efficient support.
  • Collaboration: Work closely with customers to create functional and design specifications, maintaining effective communication throughout the process.
  • Tech Coordination: Provide technical coordination and a responsive service-oriented interface to customers, ensuring seamless interaction.
  • Team Collaboration: Coordinate with the Manager of the Field Applications Engineering team to prioritize, set up, perform tests, and provide reports for all applications testing of new and existing products.

To be successful in this role, you must possess excellent communication skills, be able to work independently, and have a strong attention to detail. If you are self-motivated and enjoy working in a dynamic environment, we encourage you to apply.

Please note that candidates without access to a bike or two-wheeler may not be considered for this position.

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