
Operational Process Manager
2 days ago
The ideal candidate will have a strong background in process optimization, with experience in managing day-to-day activities across multiple departments. They should be able to streamline processes, minimize delays and errors, and ensure timely execution of orders.
Key Responsibilities:- Process Optimization & Control:
- Monitor and analyze the movement of inventory, maintaining reorder levels for fast-moving SKUs.
- Manage vendor performance and procurement timelines.
- Coordinate with internal departments to track progress on ongoing client orders and projects.
- Data Analysis & Reporting:
- Analyze daily, weekly, and monthly reports related to sales orders, dispatches, delivery timelines, vendor SLAs, stock levels, and cost optimization.
- Automate manual reports using Excel, Google Sheets, or Power BI.
- Identify operational bottlenecks using data and suggest corrective actions.
- Process Improvement & SOP Adherence:
- Ensure all standard operating procedures are being followed.
- Identify inefficiencies and propose system/process improvements.
- Assist in onboarding of new processes/tools for better operations tracking.
- Graduate/Postgraduate in Operations, Commerce, or Business Management.
- 3–6 years of experience in Operations or MIS, preferably in retail/interiors/logistics/furniture domain.
- Excellent command over MS Excel, VLOOKUP, Pivot, and basic data analysis.
- Familiarity with ERP tools (Zoho, SAP, Tally, or similar).
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