Global Customer Experience Director

Strategic Customer Experience DirectorThis is a full-time on-site role located in Gurugram for a Strategic Customer Experience Director. The position will be responsible for managing customer interactions, relationship building, sales, project execution, and business development activities on a day-to-day basis.Main Responsibilities:Develop and implement...

Job Title: Executive Director - Customer Experience">The role of Executive Director - Customer Experience is pivotal in driving organisational success by ensuring exceptional customer service. This position reports directly to the Data Governance & Delivery head and involves collaborating closely with senior executives to develop and execute strategic...

What You ll DoYou will be reporting to the VP Customer Support You will be working from the Pune office Avalara is seeking a Director Global Support to lead shape and scale our worldwide customer support operations As the Director you will oversee the global strategy delivery and management of our support services ensuring that customers receive...

Job Title: Executive Director of Global SupportLead a global team to achieve business goals through strategic planning, process improvement, and effective communication.Key Responsibilities:Leverage ITIL best practices for application support covering 24/7 operations.Mentor senior support engineers to enhance technical expertise and improve issue resolution...

Your work days are brighter here At Workday it all began with a conversation over breakfast When our founders met at a sunny California diner they came up with an idea to revolutionize the enterprise software market And when we began to rise one thing that really set us apart was our culture A culture which was driven by our value of putting our people...

Job Overview">We are seeking a seasoned leader to drive operational excellence and customer experience initiatives. As a Director of Customer Excellence, you will oversee the development and implementation of strategies to enhance our customers' experiences.",

Job DescriptionAs a key member of our team, you will play a critical role in supporting the delivery of an enhanced customer experience and driving innovation by building global capabilities at scale. Leveraging technology and developing deep expertise, you will work closely with various functions across the organization to achieve growth goals.The ideal...

Job OverviewA large financial institution seeks a Director or Associate Director to drive global risk and collections strategies, enhancing operational efficiency, reducing delinquencies, and strengthening portfolio insights.Key ResponsibilitiesDevelop and implement strategic frameworks for collections analytics and digital transformationCreate key...

Job TitleProduct Management Director Job DescriptionAs a seasoned Product Management Director, you will oversee the product strategy and execution of our CX portfolio. This includes working with development teams to drive roadmap planning, prioritization, and delivery.You will collaborate closely with sales, marketing, and engineering teams to ensure that...

Job TitleA seasoned Operations Director is required to spearhead our daily operations, overseeing Onboarding, Marketing, and Training/Upskilling teams.This leadership role demands alignment with U.S. hours and a focus on driving measurable outcomes such as placements, conversion, and NPS.