Aerospace Professional

6 days ago

Bellary, Karnataka, India beBeeFlight Full time ₹ 10,00,000 - ₹ 15,00,000

Master the art of flight ticket management.

Flight Operations Role

We are seeking a skilled professional to manage end-to-end flight bookings, complex itineraries, and high-touch support for discerning clientele. The ideal candidate will work across continents and carriers, ensuring every ticket is issued with precision, every fare is optimized, and every request is handled with discretion and speed.

About This Role

This is an exciting opportunity to leverage your expertise in flight operations and provide exceptional customer service. You will be responsible for managing flight bookings, exchanges, cancellations, and ticket issuance via GDS systems like Sabre, Amadeus, and Galileo. Your attention to detail and ability to handle complex multi-city, international, and round-the-world itineraries will make you a valuable asset to our team.

Key Responsibilities
  • Manage flight bookings, exchanges, cancellations, and ticket issuance via GDS systems.
  • Handle complex multi-city, international, and round-the-world itineraries.
  • Apply airline fare rules and interline agreements to deliver the best outcomes for clients.
  • Action PNRs in line with defined SLAs and ensure complete documentation across systems.
  • Coordinate fare optimization, refunds, and fare disputes directly with airline partners.
  • Manage special service requests: seat preferences, unaccompanied minors, meals, medical needs, and urgent ticketing issues.
  • Lead Debit Memo Management: Investigate and respond to ADMs with speed and accuracy, identify root causes, and implement preventive measures.
  • Collaborate cross-functionally to reduce ADM occurrences through staff training, documentation, and process improvements.
  • Own BSP and ARC workflows with precision - from airline invoicing to reconciliation and reporting.
Requirements
  • 5+ years of experience in flight ticketing for HNI clients, travel agencies, OTAs, or corporate desks.
  • Proficiency in at least one GDS system (Sabre, Amadeus, Galileo).
  • Deep understanding of international travel, fare construction, and route planning.
  • Expertise with BSP, ARC, PNR management, ticket issuance, and airline invoicing.
  • IATA Foundation or Consultant Certification required.
  • Polished verbal communication, attention to detail, and calm under pressure.
  • Bonus: Experience in luxury travel, private aviation, or VIP ticketing.
What We Offer

We offer a competitive compensation package, opportunities for career growth and development, and a collaborative work environment that values teamwork and innovation. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

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