Health Insurance Specialist

1 day ago

Mangalore, Karnataka, India beBeeClaim Full time ₹ 80,00,000 - ₹ 2,00,00,000
Health Insurance Claims Management Professional

GrayQuest is a FinTech innovator in the education ecosystem, transforming the industry through its financial solutions.

The company has partnered with top educational institutions across India, making it a trusted name in education-focused financial services.

As part of its strategic expansion, GrayQuest has launched an insurance vertical focused on providing customised life and health insurance products to families within its network and beyond.

Key responsibilities include:

  • Claims Processing & Adjudication: Manage the complete lifecycle of health insurance claims, including verification, documentation, submission, follow-up, and settlement.
  • Customer Coordination: Assist and guide customers through the claims journey, ensuring forms and documents are accurate, complete, and submitted promptly.
  • Insurance & TPA Liaison: Collaborate with insurers, third-party administrators (TPAs), and hospitals to ensure quick and accurate claim resolutions.
  • Issue Resolution: Handle escalations, rejections, and disputes by investigating discrepancies, clarifying benefits, and negotiating fair outcomes for clients.

Requirements include:

  • Bachelor's degree in Business, Finance, or related field.
  • 3–6 years of proven experience in health insurance claims management or related roles.

Here’s why this role stands out:

  • Advice First, Always: We provide guidance, not pressure—helping families make confident decisions.
  • Build Something New: Be part of creating a vertical from scratch at a fast-growing fintech.
  • Trust & Transparency: IRDAI compliance, customer-first service, and honesty are non-negotiable.

This is a full-time, on-site role based in Mumbai with immediate joining. The ideal candidate will have a strong background in health insurance claims management and excellent communication skills.

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