Strategic Debt Manager
4 weeks ago
Job Description
Role/ Job Title: Strategic Debt Manager - Consumer Durable Flows
Function/ Department: Debt Management - Consumer Durable Flows
Job Purpose:
The Strategic Debt Manager is responsible for planning, organizing, and directing the activities of the department. This includes managing agencies associated with the company in their assigned territory, ensuring the efficiency and optimization of retrieving EMI from customers, and adhering to all guidelines laid out by the bank to contribute to the larger organizational objectives.
Roles & Responsibilities:
- Manage and undertake collections process for debts assigned to the role.
- Regularly track the portfolio for specific buckets for the assigned area.
- Track and control delinquency of the area, bucket-wise and DPD-wise, focusing on non-starters.
- Allocate and achieve targets from agencies/in-house team.
- Regularly follow up with default customers.
- Ensure adherence to collection process and legal guidelines.
- Trace out absconded default customers and initiate recovery process.
- Recommend legal actions for non-recoverable cases and follow up with the legal team for case closure.
- Maintain data for administrative work related to collection, including updating delinquent account history, providing and maintaining MIS reports, and reviewing collection feedback on a daily, weekly, and monthly basis.
Education Qualification:
Graduation: Any Graduation
Experience: 2-5 years of experience in Flows - Consumer Durable Loans
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