Debt Management Specialist
4 weeks ago
Role/Job Title: Debt Management Specialist
Function/Department: Collections
Job Purpose:
The Debt Management Specialist will oversee the collections department, planning, organizing, and directing activities to achieve efficiency and optimization. This role is responsible for managing agencies, retrieving EMI from customers, and adhering to bank guidelines.
Roles & Responsibilities:
- Manage and undertake collections process for assigned debts.
- Regularly track portfolio for specific buckets and areas.
- Track and control delinquency, focusing on non-starters.
- Allocate and achieve targets from agencies or in-house teams.
- Follow up with default customers and ensure adherence to collection process and legal guidelines.
- Maintain data for administrative work related to collections.
Education Qualification:
Graduation: Any Graduation.
Post-graduation: Any Post-graduation.
Experience: Minimum of 2-5 years of experience in collections.
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