Building Strong Client Relationships

5 days ago

Bhavnagar, Gujarat, India beBeeCustomer Full time ₹ 4,00,000 - ₹ 8,00,000
Customer Support Professional

We're seeking a skilled and detail-oriented Customer Support Professional to join our team.

This role involves managing client relationships, ensuring exceptional customer experiences, and maintaining accurate records of interactions.

  • Client Interaction Management: You'll handle calls, emails, WhatsApp messages, and in-person communication to provide timely and professional support.
  • Record Keeping: Maintain up-to-date records of customer interactions, orders, and communication logs.

You'll work closely with sales, marketing, and production teams to resolve client queries and build strong relationships with high-value clients.

Key Responsibilities:
  • Manage client interactions via various communication channels.
  • Provide prompt, professional, and solution-oriented responses to customer inquiries.
  • Maintain accurate and organized records of customer interactions and orders.
Collaboration & Insights:
  • Work collaboratively with cross-functional teams to resolve client issues.
  • Build and maintain strong relationships with high-value clients.
  • Provide actionable insights and recommendations based on customer trends and feedback.

Requirements include 2-4 years of experience in CRM, luxury retail, or jewelry brands. Proficiency in CRM tools, MS Office, and strong communication skills are essential.

As a customer-focused and proactive individual, you'll thrive in a fast-paced environment and drive process improvements while maintaining excellent customer service standards.

This is an excellent opportunity for a results-driven and customer-centric professional to take their career to the next level.

Don't miss this chance to grow your expertise and make a lasting impact in our organization.

Apply now to become a valued member of our team

  • Strong communication and interpersonal skills.
  • Proficiency in CRM tools and MS Office.
  • Experience in luxury retail or jewelry brands.

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